Terms & Condition

Proofing & Matching :

Before printing begins, customers have an important responsibility of reviewing and approving a final proof and layout before initiating production. This ensures that design and content is accurately matched and final product is according to the client.

Order Approval And Proofing :

Order approval and proofing are fundamental steps of printing process. Customers should review a proof provided by their printer within 48 hours, noting any minor differences that might appear due to differences between digital displays (RGB) and printed materials (CMYK). It is important to verify the quantity ordered as well as any details. Whether a design provided by customer themselves or created by PakPrintWishes. careful handling during this stage can prevent mistakes while guarantee customer satisfaction.

Data Collection :

PakPrintWishes adheres to strict data protection compact in order to secure user and vendor data, which includes collecting, storing and handling personal and professional information in an authorized fashion. Compliance with privacy laws as well as employing effective security measures protect these sensitive files against unwarranted access or misuse by any third-parties.

Acceptance Of Terms :

PakPrint Wishes customers and vendors sign contracts upon Agreement of terms. Whether online or through paper contracts, this step sets the rules governing business relations; mutual understanding of expectations as outlined by us is important here.

Order Shipping And Delivery :

We guarantees all orders placed within Lahore, Pakistan with 100% coverage being insured against potential damages during transit. Orders outside Lahore will be fulfilled through courier service providers with insurance charges applicable depending upon destination. With these measures taken into effect, every step can be taken to ensure customers receive their packages while also secure them against all damage during shipping and delivery.

Pre Design Size Availability :

Our Customers have the choice between selecting existing designs or pre designs products available on our website, or browsing pre-design sizes. In order to customize the selection process to meet individual needs and preferences. This streamlines ordering experience while assuring chosen designs meet meaningful purposes of usage.

Returns and Refunds :

Returns and refunds apply differently for online readymade products and for custom-made ones, depending on PakPrintWishes terms of return/refund eligibility. Online pre-designs may qualify for returns/refunds while custom made ones, designed exclusively for an individual, are usually non-returnable/non-refundable due to being style specifically towards them and cannot be returned or refunded due to being custom items designed just for them.

Customer Submitted Artwork Or Graphics :

Customers support ultimate responsibility for submitting high-quality designs to PakPrintWishes, because providing artwork or graphics suitable for printing is of much importance. By meeting required standards when uploading designs to us, customers contribute towards improving overall visual and aesthetic qualities of the final printed product.

Order Cancellation :

Order cancellations can only be accepted within 24 hours before printing or order processing has started, though should it have already started, customer notification must take place and 50% advance payment may be requested from custom orders as per our policy to help mitigate cancellation costs while covering initial expenses incurred by PakPrintWishes. It helps effectively manage cancellations as a whole.

Design Orders :

Once a design has been approved, some changes may still be possible in soft form before final printing. But,important design changes after approval may not be viable and this policy aims to maintain efficiency during the design process while minimizing hassle due to crucial modifications at later stages.

Support :

we understand our customers may require assistance at any time--be it holidays or regular working days. That is why our 24/7 support system ensures your convenience - you can reach us by SMS, phone calls, emails or our website chat and you should expect prompt replies although due to high levels of demand there may our response time could take more time - yet rest assured, our goal remains delivering assistance when and how it's required. please contact pakprintwishes@gmail.com .

Disclaimer Of Warranty :

At PakPrintWishes, we take great pride in being transparent about our warranty policy. Unfortunately, PakPrintWishes does not provide warranties on its products and services despite taking every measure to ensure quality and accuracy in what it offers. Although this disclaimer provides clarity regarding limitations of any warranties related to PakPrintWishes offerings.

Design Files :

Design files created by our talented designer team at PakPrintWishes remain a part of our company and may only be reproduced or distributed with special authorization from PakPrintWishes. This measure exists to secure their creativity and intellectual work of our team members.

Client Submitted Artwork :

As part of their projects, our clients may submit artwork that adds their personal choice. It's important to keep in mind, though, that any such submission should adhere to legal and ethical standards. Our team reserves the right to review submitted pieces to ensure it satisfies these expectations; in case any artwork is not suitable such criteria we reserve our right to reject its use altogether.

Materials :

PakPrintWishes takes great pride in using only premium materials when producing our offerings - be it paper or ink - because using top-tier materials helps us meet customers' expectations for their final products.

Damaged And Lost Packages :

If any package becomes damaged or lost during transit, we are committed to quickly and effectively addressing it. In such an instance, we start an investigation with our courier partner in order to know its cause. We will work together with you towards finding a solution which ensures customer satisfaction.

Special Offers And Updates :

PakPrintWishes believes in keeping our customers and vendors updated with special offers, promotions, and updates through various communication channels such as our website, SMS messages, social media posts, email correspondence and emails to reach our audience. you will always know about exciting offers, new products or any updates related to PakPrintWishes first!

Advance Payment Method Policy :

Custom orders such as accessories, bottles, gift packs and more require a 50% advance payment in order for us to begin designing your product. This policy ensures smooth execution of orders to avoid any confusion.

Small Business growth opportunity rule :

At PakPrintWishes, we are highly motivated in supporting small businesses and helping them to expand their business. Our Small Business Growth Opportunity Rule details the steps for onboarding and verifying vendors looking to sell products through PakPrintWishes. This initiative gives vendors a platform for reaching a wider audience with their offerings via our platform - such as providing samples to our warehouse while sharing images, videos and descriptions for effective representation on PakPrintWishes website.

Contact us :

At PakPrintWishes, we value discussion with both customers and vendors. If you ever have any inquiries or require assistance with anything we encourage you to reach out via our provided contact details . Our team is on standby with information, guidance and support that can ensure a satisfying and positive experience with PakPrintWishes! You can contact us through email or phone number and order now.

Email: info.pak.printwishes@gmail.com

Phone No: 0300-7605006